Privacy Policy

At Altea Consulting Services, the confidentiality of your information is our top priority. We are committed to protecting your data and ensuring transparent, secure, and personalized support at every stage of your study abroad project.

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Last updated: November 4, 2025

1. Introduction

The website Altea Consulting Services, accessible at

https://alteaconsultingservices.com
, is a support platform designed for international students wishing to pursue their studies abroad.
We place great importance on protecting your personal data and being transparent about how it is used.
Using the site implies full and unconditional acceptance of this Privacy Policy.

2. Collection of Personal Data

We collect certain information when you use our site or fill out our forms (contact, registration, support request). The data that may be collected includes, but is not limited to:

  • First and last name
  • Email address and phone number
  • Country of origin and study project
  • Any other information voluntarily provided through our forms

3. Purpose of Processing

The data collected is used exclusively to:

  • Contact you following a request for information or services
  • Manage your registrations and bookings
  • Provide personalized support (guidance, admissions, visa, settlement)
  • Improve our services and the quality of our interactions

Your data is never sold, rented, or transferred to third parties.

4. Legal Basis for Processing

  • Your consent, given by checking the appropriate box when submitting your information
  • The performance of a contract or the provision of support services you have requested

5. Data Retention Period

Data is retained for a maximum period of 3 years from the last contact with you, unless otherwise required by law. After this period, the data is deleted or anonymized.

6. Data Security

We implement technical and organizational measures to ensure the confidentiality and security of your personal data. However, no system is completely infallible, and we cannot guarantee absolute protection against unauthorized intrusions.

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access, rectification, and erasure of your data
  • Right to object and restrict processing
  • Right to data portability
  • Right to withdraw your consent at any time

To exercise these rights, please contact us at:
📧 contact@alteaconsultingservices.com

8. Cookies and Tracking Tools

Our site may use cookies for audience measurement, improving user experience, or personalizing content. You can configure your browser to refuse cookies, but this may affect certain features of the site.

9. Data Sharing

The collected data may only be shared with:

  • Our technical partners (hosting provider, email service provider)
  • Our advisors as part of your support process – These third parties are bound by confidentiality obligations and GDPR compliance.

10. Changes to this Policy

This Privacy Policy may be updated at any time. We encourage you to check it regularly to stay informed of any changes.

11. Contact

For any questions regarding this policy or the processing of your personal data:
📧 contact@alteaconsultingservices.com
🌐 https://alteaconsultingservices.com